Find answers to common questions about orders, shipping, and customer service.
We accept all major debit and credit cards.
Yes, we ship to and accept credit cards from within the United Kingdom and internationally.
Absolutely. Your transactions are encrypted with SSL and our servers are secure. We never sell or share your information. See our Privacy Policy for more details.
Estimated delivery dates are provided at checkout and are not guaranteed. You’ll also receive tracking details when available.
You will receive automatic email updates once your order has been placed and when it ships.
If your order hasn’t shipped yet, you can request cancellation or changes by contacting us through our contact page.
We currently do not provide refunds or credit on purchased items. For damaged or incorrect items, please contact us via our contact form.
We take such matters seriously. Please contact us within 48 hours with proof of the issue, and we’ll review your claim for replacement or reshipment.
Our friendly customer service team can be reached via the contact page. Expect a response within 48 business hours.